Abby Chau is Senior Vice President of Customer Success at Vanco, bringing nearly 20 years of experience serving schools, churches, and faith-based organizations. She is driven by a genuine commitment to customer outcomes—helping the communities Vanco serves thrive.

Throughout her career at organizations including Blackbaud and Labster, Abby has built and led customer-facing teams dedicated to delivering measurable impact. Abby's focus is on optimizing the customer journey and building the operational frameworks that strengthen long-term value for every customer the company serves.

A believer in the impact of experiential education, Abby serves on the board of Stonewall Farm, a regenerative farm and summer camp in New Hampshire. Outside of work, she enjoys the outdoors, reading, and needlepoint.