Conference FAQ

Venue: Grand Hyatt Tampa Bay

2900 Bayport Drive, Tampa, FL 33607

Surround yourself in nature on our newly renovated hotel’s 35 waterfront acres, located just three miles from Tampa International Airport

Check-In on Sunday, October 18! Specific times and details will be announced shortly

October 19

Day 1

Breakfast starts at 7:30 AM, followed by the Opening Session. Attendees will then participate in four 75-minute breakout sessions, with lunch provided midday.

October 20

Day 2

Breakfast starts at 7:30 AM. Attendees will then participate in five 75-minute breakout sessions, with lunch provided midday.

October 21

Day 3

Breakfast starts at 7:30 AM. Attendees will then participate in four 75-minute breakout sessions, with lunch provided midday. With last class session ending at 3:15 PM. 

The MinistrySmart Conference will be held October 19-21, 2026

Early Bird Rate: $699 through August 3 | Standard Rate $749 beginning August 4

Please note: Payment will be required at the end of registration.

It is recommended that you build your agenda before the conference, as your session selections will reserve your seat in each classroom and are subject to capacity limitations. Please note that the Agenda Builder will not be available when registration first opens. A separate communication will be sent once the Agenda Builder is live, along with instructions on how to access and use it. We encourage attendees to plan ahead and finalize their schedules as soon as the tool becomes available to ensure preferred session placement.

Yes! We will have an official attendee app available for the event. The app will include important information such as the agenda, speaker details, announcements, and more. Additional details on how to download and access the app will be shared closer to the event date.

Breakfast, lunch, and drinks will be provided each day.

During registration, we will gather information regarding any dietary restrictions or allergies. While we will make reasonable efforts to consider dietary restrictions and preferences, we cannot guarantee the availability of specific food options or the complete absence of allergens. Attendees with severe allergies are encouraged to plan accordingly and use their discretion when selecting food options on site.

Cancellation/Refund Policy:

We understand that plans can change unexpectedly. Should you find yourself unable to attend the MinistrySmart Conference 2026, we will offer a refund under the following conditions:

1. Requests to cancel on or before September 14, 2026, will receive a full refund.  Requests to cancel from September 15 - October 9 are eligible for a partial refund minus a $99 administration fee. Requests made from October 9 or beyond are not eligible for a refund, credits to your account, or outstanding balances on your account. Please note, that canceling your registration for the conference will not cancel hotel reservations at the Grand Hyatt Tampa Bay , please be sure to follow the procedures needed to cancel your hotel room, if applicable.

2. Refund requests can be submitted via email at msconference@acst.com. They must include relevant details such as the ticket order number, event details, and reason for the refund request (please attach your original receipt).

3. Refunds will be processed using the original payment method within 15 business days of approval.

4. Please note that we will allow you to transfer a fully paid ticket to another registrant up to 1 time. The transfer must be submitted in writing and sent to msconference@acst.com.

We strive to provide exceptional customer service and appreciate your understanding regarding our refund procedures. If you have any questions or require further assistance, please don't hesitate to contact our MinistrySmart Conference Team.

Please visit the Accommodation Page for information.

To book hotel accommodations, conference registration is required. A booking link will be provided in your registration confirmation email.

Overnight Guest - Valet: $40

Overnight Guest - Self Parking: $30

Daytime Guest - Self Parking: $20

For more information please visit the Grand Hyatt Tampa Bay Parking & Transportation Page

The Grand Hyatt offers Complimentary Shuttles.

For airport shuttle service to the hotel, please Call 502-579-0053 to arrange your pick-up during the hours of 6A-11P. Proceed to the Ground Transportation/Baggage Claim area and follow signs for Hotel Shuttle, we will arrive within 30 minutes of your request.

If you have registered and paid for your ticket you can submit a request for substitution of another person on your team by emailing the MinstrySmart Conference Team.

Please email the MinistrySmart Conference Team. Please allow up to 2 business days for a response.